Support requests about VPN Client Pro
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admin
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by admin »
Hello,
here the steps:
- tap on "Connect on demand" button
- set the "On demand mode" to "Connect when the selected apps send a packet"
- select the "Connect on demand" option
- use the "+" button to add the apps
Remember also to set the "Disconnect when the VPN is inactive" option in the WireGuard VPN profile "Interface" section
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chrisxen
- Posts: 6
- Joined: Tue Jan 25, 2022 3:31 pm
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by chrisxen »
hello,
when I use the option "Disconnect when the VPN is inactive" I have issues with my streamings app. they freeze non-stop.
I am using 2 VPN locations for 5 services.
if I deselect the option "Disconnect when the VPN is inactive" and deactivate/activate the VPN manually then everything is ok.
could you help pls?
thanks
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admin
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by admin »
This problem seems related to the way your streaming apps handle the VPN connection/disconnection.
Do you use a WireGuard VPN?
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chrisxen
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by chrisxen »
yes VPN protocol
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chrisxen
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by chrisxen »
if I set the secs to 5+ then streaming works for 10-15 secs, drops once and comes back
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admin
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by admin »
Thank you for the informations.
I will check about this issue...
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chrisxen
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by chrisxen »
thanks and hopefully there is a solution
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admin
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by admin »
I have done some testing and it seems to work as expected.
Have you checked the VPN logs for errors?
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chrisxen
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by chrisxen »
I don't see any error on VPN logs.
its a specific streaming service, keep freezes non stop when enable the option
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chrisxen
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- Joined: Tue Jan 25, 2022 3:31 pm
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by chrisxen »
I sent an email, if you can check it and reply