colucci-web.it

Hi,

VPN Client Pro seems to have difficulties recognizing valid subscriptions for devices with multiple Google accounts.

Steps to reproduce issue:

1. Device only has one account logged in - notmyrealemail.au@gmail.com
2. Subscribe to VPN Client Pro with account in #1 above
3. Launch VPN Client Pro, application recognizes subscription successfully
4. Add 2nd account to device - notmyrealemail.jp@gmail.com
5. Launch VPN Client Pro, application no longer recognizes subscription from account #1
6. Remove 2nd account from device - notmyrealemail.jp@gmail.com
7. Launch VPN Client Pro, application recognizes subscription successfully again as there is only 1 account on device

The above is the same if i add the notmyrealemail.jp@gmail.com first, and then the notmyrealemail.au@gmail.com account later.

Can you please help check if the above is expected?

Thank you.

Hello,

I'm sorry but this seems like a problem with your device.
I normally use devices with multiple accounts and have never had any problems like this.
In any case, the APIs provided by Google do not allow to query purchases for a specific account.

The same problem for me. Purchased license for first account on device. Then add second account with earlier installed VPN client pro without license and program says that I do not have license. Only one possibility to use account: delete second account from device...
Could you please check and fix if it is possible.

This issue should be related to some troubles on your device.
Maybe you can try to clean the Google Play data and reboot the device.

I fix that on my samsung s23+ by installing from account that i need in play.google.com by "install on device".

Video instruction:

https://youtu.be/eW5xDBY7eN4?si=tzI3Jkic5y3XRiNL